Managing Demand

Managing Demand is about helping you take control of the pressures on your services by analysing and understanding the factors driving demand. We work with you to optimise care pathways and improve processes, ensuring resources are used efficiently, bottlenecks are reduced, and patients receive timely, high-quality care.

This often begins with understanding the data, pulling together the right information to comprehend previous patterns of demand, and then looking ahead to future demand based on population changes, including location and age profile.

The core challenge is to evolve your capacity and resources to be fit for future needs, rather than remaining based solely on historical data

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Laptop with printed report and pen sitting on it

How We Can Help
We support organisations in managing service demand through actionable intelligence and data-driven solutions:

Actionable intelligence
‍Supporting and training your staff to develop the right dashboards, reporting, or analysis required to meet your performance, operational or financial requirements.

Bespoke dashboards and reporting
Building tailored solutions using relevant and available datasets from your local health and care system, designed flexibly to accommodate future changes.

Tailored data architecture
Working with your team to design bespoke data architecture, adapting our approach to your system's service configurations and changing patterns of demand.

Current and future requirements
Meeting your immediate operational needs while future-proofing your data architecture to support ever-evolving requirements.

Linked datasets
Enabling a better understanding of demand and capacity planning by linking healthcare datasets, segmenting by clinical conditions to forecast demand changes.

Agile approach
Reviewing current data sources and how they are joined, using an agile approach to capture and report on variations, ensuring sustainable information for reliable and timely decision-making.

Informing strategic plans
Our insights inform models of care, resource plans and are fundamental to estates planning.

Managing Demand at Clarity is led by:

Karen Smith

Sarah Hate

Jane Williams

Case Studies

Urgent & Emergency Care Operations Support

We worked with the NHSE SW regional team to design and deliver an operations function which could flex and respond to fluctuating winter pressures. Partway through the project, we shifted focus to the Covid-19 pandemic, rapidly mobilising a UEC Cell with all the functionality of a Regional Incident Coordination Centre (ICC).

Transition and Closure Programme

The PHE Transition Programme was established in Autumn 2020 to support the effective and efficient transfer of PHE functions to the new public health system arrangements during 2021. The PHE Transition Programme successfully supported the transfer, transitioning 7,500 staff into four respective receiver organisations on 30 September 2021.

View all case studies

Optimise Your Pathways

Get in touch with Karen Smith to learn how we can support your care pathways and processes.

CONTACT KAREN TODAY

Couple of top managers working with laptops and documents

Clarity Consulting Associates Ltd. registered in England & Wales. No: 09610817. Registered office: 86-90 Paul Street, London EC2A 4NE, United Kingdom

07395 047304

info@ccal.co.uk

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