Karen Smith


Karen has a long history of supporting change in the public sector – firstly as an auditor and then as a consultant. Familiar with working at an operational and strategic level, she can readily assess problems and apply learning in different situations.

  • Better Business Case Practitioner
  • 20 years of public sector change management experience
  • Doctor of Philosophy, Bristol Business School, UWE
Areas of expertise
  • Knowledge management within a professional services organisation
  • Business case development, particularly within major public estates programmes
  • Model of care creation
  • Stakeholder engagement
  • Social value assessment (identifying and valuing benefits)
  • Planning and delivering service transformation
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