Transformation PMO

Service Area

Sustaining Change

Client

Hampshire & Isle of Wight ICB

Over six months, we helped to build and run a Transformation Programme Management Office (PMO) to drive delivery of transformation programmes. This included establishing robust governance, re-prioritising projects, providing direct project management support, implementing standardised project management tools and processes, and handing over to a substantive team.

Background

As part of expectations set by NHS England for ICBs to have a clear framework and approach for oversight and assurance of programme delivery, the ICB undertook an internal assessment of its transformation programmes. The assessment identified several improvement recommendations, including a need to prioritise projects, establish stronger governance and improve delivery capability.

‍

To enable this, a crucial recommendation was to establish a central Transformation Programme Management Office (PMO). The ICB appointed a Head of PMO and Clarity was asked to provide an interim team to support the mobilisation of the PMO.

Approach

We supported the Head of PMO with:

‍

Improving grip and control

Implemented reporting processes for all programmes to track progress and identify risks and decisions needing escalation.
Developed a monthly summary report for the newly established Transformation Programme Board.

‍

Planning and prioritisation

Completed a stocktake of all programmes and developed a roadmap of key deliverables and milestones.
Undertook a prioritisation exercise for the Urgent and Emergency Care (UEC) programme to help rationalise projects based on their value and speed of implementation.

‍

Providing direct project management support

Provided temporary project management capacity to programmes.
Facilitated workshops and assisted with programme planning.

‍

Developing standardised tools

Reviewed existing project management tools in use across the system and developed a standardised suite of tools.
Delivered training and support to transition to the new tools.

‍

Onboarding permanent PMO staff

Wrote job descriptions for substantive PMO staff.
Completed a handover and supported onboarding processes.

Outcomes

Improved visibility and transparency of programme delivery.
Strengthened programme governance, enabling the Programme Board to address key delivery risks and support decision making.
Rationalised UEC projects, freeing up resources to focus on the highest priority projects.
Improved consistency of processes, tools and reporting across programmes.
Onboarded substantive PMO staff, ensuring they were capable of sustaining processes after we left.

Testimonial

Clarity provided invaluable support to help mobilise the PMO function ahead of recruiting permanent staff. From day one, their proactive approach and expertise made a real impact, ensuring we had the structure and momentum we needed. I’d highly recommend Clarity to any organisation seeking professional, hands-on assistance in establishing and running a PMO function.

Head of PMO, NHS Hampshire and Isle of Wight ICB

Achieve Lasting Change

We're ready to work with you to create a customised plan to deliver sustainable change for your system.

CONTACT US TODAY

Clarity Consulting Associates Ltd. registered in England & Wales. No: 09610817. Registered office: 86-90 Paul Street, London EC2A 4NE, United Kingdom

07395 047304

info@ccal.co.uk

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

We use cookies to provide social media features and to analyse our traffic. By clicking "Accept", you consent to our use of cookies as described in our Privacy Policy. If you prefer not to use cookies, click "Reject". However, please note that some parts of our website may not function properly without cookies enabled. To learn more about how we use cookies and your privacy options, please read our Privacy Policy

Deny Accept

We use cookies to provide social media features and to analyse our traffic. By clicking "Accept", you consent to our use of cookies as described in our Privacy Policy. If you prefer not to use cookies, click "Reject". However, please note that some parts of our website may not function properly without cookies enabled. To learn more about how we use cookies and your privacy options, please read our Privacy Policy

Deny Accept

We use cookies to provide social media features and to analyse our traffic. By clicking "Accept", you consent to our use of cookies as described in our Privacy Policy. If you prefer not to use cookies, click "Reject". However, please note that some parts of our website may not function properly without cookies enabled. To learn more about how we use cookies and your privacy options, please read our Privacy Policy

Deny Accept