Deborah Howard joined the regional mental health team in the autumn of 2021, initially with a limited scope of providing one-on-one support to four individuals who were struggling and some senior support to one of the assistant directors to project-manage complex community rehabilitation.
Her combined professional skills, expertise and experience resulted in Deborah being a fantastic and flexible asset to the whole team over a period of nine months.
In addition to individual support (soft and hard skills), she provided coaching and mentoring to a few other individuals. Through that work, she developed and strengthened the skills and confidence of some junior and middle managers who had been struggling at work through the pandemic and remote ways of working. Her work benefited the entire team, as she helped develop and embed a new standardised governance framework underpinned by structured, whole-team training days that she delivered expertly.
She also acted up in the assistant director’s post when the individual had to be off work for a protracted period of time. In summary, Deborah was a life saver in many ways throughout her assignment with us. Her utmost commitment, professionalism and agreeable manners meant that she was respected by all within and beyond the team.