Quality Improvement

Hit Targets

Working with your existing teams, we can assist you in delivering the toughest targets and challenges, including A&E 4-hour performance and Referral to Treatment (RTT).


With over 15 years of A&E turnaround experience and a suite of best practice tools, we can guide you through the implementation of processes and analytics to meet your targets.


Skills transfer is built into our handover process, with regular check-ins to ensure ongoing progress and to correct any slippage in delivery.

Unlock Flow

Key to unlocking efficiencies for your system are patient flow and discharge processes. Reviewing attendance patterns and stranded patients, we will identify the stress points in your pathway and deliver hands-on support to help you to implement proactive flow management that’s responsive to the unique elements of your system.

This will ensure reductions in Discharge-to-Assess (DTA) breaches, stranded patients, and unnecessary admissions.



Reviewing and interrogating your previous inspection reports, we’ll work alongside you to develop a comprehensive, achievable action plan to drive regulatory improvement and earn deserved recognition.


Capture the Patient Voice

Partnered with Cemplicity, we can show you how to transform the way you capture patient experience data, how to understand the patient stories underneath, and how to use those things together to improve the quality of your service for all who use it.